Web Help Desk Software for Mac OS X10.0.18.3 - Download
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Publisher Description
The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.
Key Help Desk Software Features:
- 100% Web-based Help Desk Software Solution
- Customer Service Web Portal
- Incident & Problem Management
- Email-to-Ticket Conversion
- Asset Life Cycle Management
- Change Management (Approval Workflow)
- Two-Way E-Mail Correspondence
- Service Level Agreement (SLA) Alerts
- Knowledge-base Management
- LDAP / Active Directory Synchronization
- Customer Satisfaction Survey Management
- Reporting Included
- Server Licensed or ASP Hosted Options
Help Desk Software Integration:
- iPhone App - search: Web Help Desk Mobile
- LDAP (Lightweight Directory)
- Microsoft Active Directory
- Windows Remote Desktop Connection
- Apple Remote Desktop
- Absolute Manage
- JAMF Casper Suite
- OS X "Screen Sharing" App
- Email-to-Ticket Conversion
- SMTP, IMAP, POP3
The Web Help Desk Software: All of the features, none of the hassles.
Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution.
About Web Help Desk Software for Mac OS X
This Helpdesk & Remote PC program is available in English. It was last updated on 02 November, 2026. Web Help Desk Software for Mac OS X is compatible with the following operating systems: Mac.
The company that develops Web Help Desk Software for Mac OS X is Web Help Desk Software. The latest version released by its developer is 10.0.18.3.
The download we have available for Web Help Desk Software for Mac OS X has a file size of 154.1 MB. Just click the green Download button above to start the downloading process. The program is listed on our website since 2010-11-17 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. Your antivirus may detect the Web Help Desk Software for Mac OS X as malware if the download link is broken.
How to install Web Help Desk Software for Mac OS X on your Windows device:
- Click on the Download button on our website. This will start the download from the website of the developer.
- Once the Web Help Desk Software for Mac OS X is downloaded click on it to start the setup process (assuming you are on a desktop computer).
- When the installation is finished you should be able to see and run the program.
Program Details
System requirements
Download information
Pricing
Version History
version 10.0.18.3
posted on 2010-11-17
Major Release Features Added
version 9.1.10
posted on 2008-11-04
- Added: Introduced the Web Help Desk Lite Edition - Added: Trial mode now supports real-time toggling between "Lite" and "Pro" editions. - Added: Help Desk Software Integration with: Windows Remote Desktop, Apple Remote Desktop, LANrev Client Manager, and JAMF Casper Suite
Disclaimer
External Download
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